Shipping policy

DELIVERY

Shipping costs are not included in the product price and are listed separately at checkout.

Products are sent via various delivery services.

After sending the shipment, an email will be sent to your e-mail address with a number that you can use to track the status of your shipment online.

 

TIME OF DELIVERY

 The expected delivery time for the Republic of Croatia is 2-3 working days.

Shipping to the islands may take longer.

EU Countries: 3 - 5 working days

All other European Countries: 7 - 10 working days

USA, Australia and the rest of the world: 20 - 30 working days

This refers to delivery time only and does not include the time required to manufacture and prepare the product.

 

REMARK

Please provide accurate delivery information including: full name, street and house number, city and zip code. Unfortunately, we cannot be held responsible for orders that do not arrive at their destination due to incorrect delivery information provided by you when ordering.

 

DISCLAIMER OF LIABILITY

LILIE DESIGNS shall not be liable and shall not be deemed to be in breach of this Agreement for any delay in the performance or any failure to perform any of our obligations, if the delay or failure is due to any reason beyond our control, such as bad weather or disruption in delivery by courier services, etc. Feel free to contact us in case of any problems.